As per our T&Cs, we don’t offer refunds or deferrals under any circumstances - for injuries, accidents, double bookings etc etc. but if you took out booking protection, you can claim a refund through them: https://bookingprotect.com/apply-for-a-refund/. Alternatively, you can transfer your booking to another person, or race using your Eventrac account. This has to be done no later than 2 weeks prior to the event or date stated on the event profile page . Alternatively if you booked through a third party entry system such as Find A Race - you must take up your refund request with them directly - they offer a refund protection scheme with XCover - https://www.xcover.com/en/pds/booking-refund-protection-uk